Welcome Welbilt FSG Mexico Customers
We are writing to inform you of an important update regarding the distribution of the Amana Commercial, Menumaster and XpressChef brands in Mexico, Central & South America, and the Caribbean.
As part of our commitment to providing you with the best possible service and support, we are excited to announce that we are partnering with a new distributor, Welbilt FSG Mexico, effective January 1, 2026.
This strategic transition follows on the integration of the Ali Group North America operations under a single brand, Welbilt. Uniting under one brand provides: Greater Customer Clarity; Stronger Market Focus; Streamlined Operations; and an Enhanced Post-Acquistion Integration. We assure you that this change will not impact the quality, availability, or pricing of the products you receive from us. Our commitment to your satisfaction remains our top priority.
As part of the transition, we have agreed that all products sold by Middleby would have warranty support through Middleby, and that all products sold by Welbilt would have warranty support through Welbilt. All ACP customers who have purchased Amana Commercial, Menumaster, or XpressChef products have the option to proceed with service and support under Welbilt and are not obligated to revert to Middleby.
Over the next few days, members of the Welbilt team will be contacting you directly to introduce themselves. In the meantime, any inquiries related to our products can be sent to: contactomexico@welbilt.com